The therapists are Okay , but the billing personnel in the office are disrespectfully. I was involved in two car wreck's which caused a bulging disk and whiplash in my neck the staff there agreed to help me through the recovery process, and to be paid when the case settles, i was upfront about this with them and they agreed. In the middle of my third treatment for the second car wreck at Physio Therapy I got a nasty call from a lady in billing, she made a mistake and billed the second car wreck to the first one. They asked me not to come back and even asked me not to call them again and any further contact would be through there attorney, and i found another physical therapist Premiere Physical Therapy, and they were not only much better therapists but were so much more helpful. Out of nowhere they chose to file small claims proceeding against me. So i called my attorney he said they have done this to several of his clients with out even a phone call.
Absolutely awesome, from appointment making to front desk and beyond. You just can't beat these guys. Fun and they take excellent care of you. Always listening and all about getting you to where you need to be!
And a special shout out to Leah for putting in hours upon hours of hard work on my spine and helping me recover a good quality of life!
The physical therapists at Physio Therapy are top notch, excellent and without peer. They listen, they are engaged in what they do, they truly care about helping patients improve. The scheduling and billing personnel in the office are cheerful, knowledgeable and respectful of the busy schedules we all have. I recognize that people seek physical therapy for a variety of reasons. My need for physical therapy arises from my athletic pursuits. I like the fact that the physical therapists at Physio Therapy are all committed athletes. They understand the mind set and needs of other athletes. I recommend Physio Therapy Professionals to anyone that needs physical therapy.
Absolutely stellar! The staff is always really kind and courteous. They all work together to make your visit and fun friendly experience while still helping you recover. Most importantly they're unbelievably dedicated to helping you recover as much as possible!
Physio Therapy Professionals is a US Physiotherapist based in Springfield, Illinois. Physio Therapy Professionals is located at 2201 W White Oaks Dr, Springfield, IL 62704, USA.
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