Awesome!
That said, I feel Springfield is a large enough market to support a stand alone Sephora store with full stock to include more of their product line. This one inside of JCP has a somewhat limited skin care/make up/fragrance section in a separate section than the salon side. They make the most if it, but maybe one day soon Sephora will look into a more advanced offering for Springfield.
Giving 5 stars based on the person(Rebecca) working this afternoon. She knew the full line of products, very helpful with handling all of the customer(s) requests in addition to the phones. Maybe today was a higher traffic day than normal? But she surely could have used someone to at least run the register or something? (Too note, she never complained once about the volume of traffic. Make sure you keep this girl on your team Sephora!)
I didn't even get a chance to go and try out the make up because NO ONE would call me back. I called THREE times to schedule a make up application for an upcoming headshot photo. I called and spoke with a Becky who wrote the date down (three times) and kept telling me she would call me back in a day at the latest. I called an additional two times to check on the appointment. Finally, after two weeks, I called to see what was going on and then she informed me that they don't do make up during the week! What?? Also, if they don't do make up applications during the week why wouldn't she have told me that the first THREE times I spoke with her concerning the date and need. So unprofessional and would 100% NOT recommend their services to anyone. I called Ulta and had an appointment in under a minute. Glad to know that there is a professional make up store in town!
Sephora Inside Jcpenney is a US Health facility based in Springfield, Illinois. Sephora Inside Jcpenney is located at 1201 S Dirksen Pkwy, Springfield, IL 62703, USA.
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