I experienced what I would call gross negligence, having purchased a car that went uninsured for 6 months due to Jason and Susan's negligence. Then I had to pay basically double payments for the other six months to make up for their mistakes. Would NOT recommend. They'll say basically anything to keep things smooth, but then they don't actually get anything done for you. And Susan is incapable of explaining anything.
Not only are they very nice and professional they made sure I got the best insurance rates and everything to cover my insurance needs. Highly recommended! !
I've never made an insurance claim before, so I was a little overwhelmed and intimidated. Jason made things so easy! He was so friendly and walked me through the entire (very simple) process. He even called to follow up every step of the way.
Allstate is great haven't had a problem . love my agent Jason Plumb and and Susan . They are very helpful with any insurance needs I have had. Thanks very much both of you!!
Have been with Jason and Susan many years. Have never had any problems. Always get returned calls and emails for any questions I have. Especially from Susan, she goes above and beyond....
Although I hope I never have to make another claim, I rest easily knowing that I truly am in good hands with Jason Plumb.
Allstate Insurance Agent Jason Plumb is a US Insurance Agency based in Springfield, Illinois. Allstate Insurance Agent Jason Plumb is located at 2945 E Sangamon Ave # 1, Springfield, IL 62702, USA.
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