Out with the old and in within the new. This guy has the passion it takes in this industry to turn your transportation from a chore into a place of entertainment to where you actually look forward to your daily commute. He keeps up on the industries latest innovations by goring to the CES show in Vegas and following the industry closely. These other guys in town are just not on his level. If you want an installer to give you the latest and greatest in mobile electronics you're in good hands with Luech. They also do window tinting and a variety of other services. Luech Customs is the whole package. Good luck and welcome to Springfield.
He told me there is a 5% deposit to secure and guarantee the appointment. I assured the owner it was not a problem and gave him $40 cash when he should have only received $11.25. I was giving him the benefit of the doubt and still going to have him tint my windows. I stayed around and he showed me his vehicles to gain knowledge of the services and possible customization he could do in the future to my truck.
Horrible experience over all! If you are going to keep my deposit than give me the $29.00 back you did NOTHING to earn. I will sacrifice the 5%, which should have been $11.00, or the $11.25 (politically correct amount) to go elsewhere and have my windows tinted. Overall, I might be out a few dollars but hopefully others gain from my loss!!! Go across the street to Street Art!
I contacted the owner today and cancelled my appointment. I was told he already printed out the tint and I would lose my deposit. I told him I did not believe he printed it out already but that is okay. I told him he still owes me money because I gave him more than the 5% he requested down. He told me I am out that money and not getting it back!
Before leaving, the owner asked me what all I wanted tinted again and the percent I want on each window. I thought this was slightly weird because we had discussed this multiple times and over the phone. I told the owner I wanted the back window, all four doors, and the strip tinted. He proceeded to tell me, “I did not charge you for the strip and that is an additional $40.00!” So, my quote went from $185.00 originally to $265.00!
This guy! So obviously I just go around handing people $40 cash because money grows in my backyard. I have received texts from the owners stating there is no such thing as a 5% deposit but he did not hesitate to tell me in his office 5% which is why I had to run to the ATM. Then I gave him $40 cash and now he is saying there is a $27 nonrefundable deposit when scheduling online. Then give me my $13 back that you never needed in the first place, be a man stick to your original agreement, and stop calling me names via internet and text!
Quality work. Highly recommended!
I contacted Luech Kustoms because a friend recommended their business for tinting my windows. When I contacted the business, I spoke with the owner. The owner told me my truck would cost $185.00 to be tinted completely around including the strip. I went into the business to speak with the owner again to clarify what it will cost to tint my windows in person and possibly setup an appointment. I told the owner I wanted my windows tinted completely around and the strip across the front window. The owner gave me a quote of $185.00 in his office (which is what he told me over the phone) but then things got confusing! I was charged an additional fee for setting up an appointment and Sales Tax which brought the total to $225.00. I still felt okay with the price and agreed to have him tint my windows.
Luech Kustoms is a US Laundry based in Springfield, Illinois. Luech Kustoms is located at 503 N Dirksen Pkwy, Springfield, IL 62702, USA.
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