Good place for many pet products. Sign up for discounts.
Petsmart is Petsmart, I wish they had a Petshotel. That would make 5 stars.
I visited your location about a week ago in search of an Asian Forest scorpion. After deciding that I would purchase the Scorpion I asked the gentleman that was helping me to assist me with finding and selecting the amenities necessary to keep them stable and happy. The gentleman who I wish to not reveal but only to correct informed me that the best heating source would be a heating pad. But in fact after doing a little research I found out that light bulbs are actually the most efficient affordable and effective heat sources. Your salesman talked me into buying the most expensive pad, i feel ripped off. And the last thing is that the gentleman also told me that the heating pad should be placed on the bottom preferably or the side of the terrarium. Once again after doing a little bit of research I came across I came across several scorpion owners that describe the dangers of applying the heating pad to the bottom of the terrarium. Unfortunately most of these cases the scorpion was essentially cooked alive. Other than that my experience at PetSmart was fantastic as always with the most pleasant staff. This is not a review of good and bad. I just wanted to inform you so that the misconstrued info is reviewed and double checked. Thank you.
I was going to do a long rant about the situation, but instead I will be short. My 10 year established 55 gallon tank has a nasty fungus from the fish I purchased here. I brought one in to show and the manager and he gave me something to cure it. I asked him to cover it. He told me no. I had to spend $15 to cure the tank that their fish contaminated. He claims his tank is fine. So after 10 years I suddenly get a nasty fungus from nowhere or perhaps the fish I just purchased. I'm NOT happy and will be returning all their fish back. I spent about $70 in fish + new fake plants. Probably $100 in stuff will be returned because a dip of a manager didn't want to settle over a $14 treatment. They caused this and then basically told me it's not their fault. Fishman is way out of my way, but they FOREVER will have my business now. I'm HOT over this!
If you have options, Go anywhere else. I've had issues three times with employees scheduling our appointments then arriving weeks later to be informed no appointment was ever booked. (Twice with Banfield and once with the grooming dept) Petsmart should invest more time in training their employees. I will never shop or use the services here again.
Petsmart is a US Veterinary Care based in Springfield, Illinois. Petsmart is located at 3183 S Veterans Pkwy, Springfield, IL 62704, USA.
Please contact with Petsmart using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Petsmart opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Veterinary Care in Springfield