They have been incredible in every visit, including the worst kind to have. They helped make all of the arrangements for cremation and an urn when our elderly dog passed, they made every attempt to save her and she just didn't make it. they let our children have time to say goodbye to her in a dignified setting and helped me make the necessary decisions for the next steps.
There is no place else I would consider going in this area.
My girlfriend and I just recently had to have her pet rabbit euthanized here. They are amazing. They treat you like family and are there for you every step of the way. The rabbit developed cancer and they gave us the options without being pushy. They did their best to treat him and were amazing throughout his life. Unbelievable experience with them. Need a vet in Springfield? Go here! Please, you won't regret a second of it.
Respectful, caring, family oriented. I could not have found a better place to take our dogs, cats and even an iguana once. Recommended even when my children had pet mice, as the provider to seek.
White Oaks West has been our veterinarian clinic for years. We have several dogs & cats, and each pet is treated with the utmost professionalism and compassion! From the moment you walk through the door, you are greeted & treated like family. The office staff, technicians, and vets always spend as much time as needed, and you are never rushed (even though they may have a full schedule, they treat you & your pet like you're the only ones there at the time). Phone calls are always returned, and we are always notified of all lab/diagnostic results, in an expeditious time frame, once received. From sharing in the joy of a new puppy or kitten, to being very sympathetic & mourning WITH US in the loss of an elderly/ill pet or euthanization, THIS vet clinic and ENTIRE staff are without a doubt, THE BEST in Central Illinois. Each person there always, ALWAYS, has the best interest of our pets, and always go above & beyond to make sure they receive the care they would provide their own pets!
I have been taking my precious dog to White Oaks Animal Hospital for eight years and have received the best care for my dog as well as they helped me through some scary times with her. I absolutely could not ask for better care & service. The entire staff is so caring & willing to do whatever it takes. I recommend them to anyone who has a pet. I have seen several of the Vets there and they are all very good!!!
Everyone is friendly and the vets know what they are doing. Never had a problem the last 10yrs I've been taking my dogs there.
White Oaks West Animal Hospital is a US Veterinary Care based in Springfield, Illinois. White Oaks West Animal Hospital is located at 2801 W White Oaks Dr, Springfield, IL 62704, USA.
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