EVERYTHING GOOD STAFF GREAT GENERAL MANAGER FANTASTIC GOES OUT OF HER WAY 2 HELP PEOPLE. CLEAN PLACE DOUGHNUTS GOOD.
Two words: HOT LIGHT. If it's on, stop in and get an original glazed donut. It is amazing. The rest of the donuts are not too shabby either. Glazed Kreme filled and cinnamon bun are standouts.
You can also watch the donuts being made.
They have great donuts but the staff is always rude and not helpful. I have the Krispy Kreme rewards - I get emails about promotions. When I go to the actual store, the staff usually tells me I can't do what the email says at all or they change it. On National Coffee Day I got am email saying I could get a free hot coffee any size or a small iced coffee. They told me I could only get a small hot coffee. Yes, it was free but there is a big difference between a small and a large. Also, today my younger sister went to get donuts on her own. I loaded money onto her rewards account so she would have enough to pay. She told the staff she had $10 on a gift card on her phone, They scanned it but nothing came off. They did not do anything to make sure the $10 came off. I was charged $10 on my debit card. I checked my bank account and the transaction is on there so I am very unpleased with the service at this location.
Best fresh doughnuts right out of frying pan. The freshest fresh doughnuts ever if you go at the right time when they give fresh plain doughnut.
I went for the eclipse donut. It was delicious, but its looks where very underwhelming. It just looked like a plain chocolate donut. There are plenty of other great donuts to choose from.
Krispy Kreme Doughnuts is a US Bakery based in Springfield, Illinois. Krispy Kreme Doughnuts is located at 2301 W Monroe St c, Springfield, IL 62704, USA.
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