I went to get two rings cut off my finger and the lady that helped me plus the owner were extremely helpful & pleasant. And they didn't charge me anything!
I needed my wedding band (which I ordered online) stretched. I recieved it the day before the wedding. I could not find a jeweler to resized it for me for various reasons. Tobin not only resized it but they did it within seconds and they were sooooo friendly as well.
Went in just to get a couple links out of my watch that I had just bought (not from Tobin). They refused to take money and all three of the ladies working were extremely friendly. It took them about 20min to get the links out and adjusted for my wrist, they kept going back making sure it was just how I wanted it. I ended up giving them my number so they can call me when they get their Citizen Watches in so I can come in and give them some business. There friendliness and courtesy sold me. Highly Recommended business.
My husband originally had great service when he bought my engagement/wedding ring at Tobin. We've periodically gone back to Tobin in Springfield, even though we live in St. Louis because we hadn't found a jeweler closer (and the in-laws can pick up our jewelery when it's done because they live in Springfield). I decided to see what they could do as far as resetting stones in a ring I had received from my grandmother. The ring was old fashioned and I wanted to look into a custom pendant or bracelet. I started the process on September 29th, 2007 and Ann promised me some design ideas within a few weeks. It is NOW 6 MONTHS LATER and I have not received any committment from Ann or Tobin regarding ideas for resetting the stones in my ring. The communication has been terrible (had to keep bugging Ann every few weeks about progress) and all she has given me are excuses. I am a very patient person, but this service was the worst I've ever had. And Ann admitted that this process shouldn't have taken nearly as long as it has. I have decided to take my chances with a brand new jeweler in St. Louis instead of wasting my time with Tobin. I certainly don't recommend them for any jewlery alterations.
Tobin Jewelers is a US Point Of Interest based in Springfield, Illinois. Tobin Jewelers is located at 2916 Plaza Dr, Springfield, IL 62704, USA.
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