4
1115 Capital Airport Dr, Springfield, IL 62707, USA
Springfield, Illinois 62707
+1 844-370-8935

Had to wait over an hour for someone to be at the counter then with somebody finally got at the counter and they did not have A car When I wanted to talk to the manager Louisa she was more worried about playing on her phone than helping the customers Management at this location gets an F I will be taking my business elsewhere

Ridiculous customer service at this location...trying to get them to answer the phone or call you back is a joke

Worst experience I’ve ever had no one was at the counter after getting my car after 45 minutes it was filthy there was a lady waiting behind me to pick up her car As well she left was tired of waiting when somebody finally showed up lady who was at the counter I think was the manager was more worried about what her dog was doing then my issues worst experience ever. So rude and Inconsiderate.

Update: After being asked to email the “care@national....” approximately 2 weeks ago I have received no response. They say they are dedicated to customer service but it doesn’t show even to an Executive Elite member.

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National Car Rental — Car Rental in Springfield

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National Car Rental

Car Rental at 1115 Capital Airport Dr, Springfield, IL 62707, USA. Here you will find detailed information about National Car Rental: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 10:30 PM
  • Tuesday
    8:00 AM – 10:30 PM
  • Wednesday
    8:00 AM – 10:30 PM
  • Thursday
    8:00 AM – 10:30 PM
  • Friday
    8:00 AM – 9:00 PM
  • Saturday
    9:00 AM – 2:00 PM
  • Sunday
    9:00 AM – 10:30 PM

Rating

5
/
5
Based on 4 reviews

Contacts

Categories:
State:
Illinois
Address:
1115 Capital Airport Dr, Springfield, IL 62707, USA.
City:
Springfield
Postcode:
62707

About National Car Rental

National Car Rental is a US Car Rental based in Springfield, Illinois. National Car Rental is located at 1115 Capital Airport Dr, Springfield, IL 62707, USA.


Please contact with National Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find National Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about National Car Rental

  • Sarah
    Added 2016.08.31
    Had to wait over an hour for someone to be at the counter then with somebody finally got at the counter and they did not have A car When I wanted to talk to the manager Louisa she was more worried about playing on her phone than helping the customers Management at this location gets an F I will be taking my business elsewhere
  • Cody
    Added 2015.02.10
    Ridiculous customer service at this location...trying to get them to answer the phone or call you back is a joke
  • Jacob
    Added 2014.10.16
    Worst experience I’ve ever had no one was at the counter after getting my car after 45 minutes it was filthy there was a lady waiting behind me to pick up her car As well she left was tired of waiting when somebody finally showed up lady who was at the counter I think was the manager was more worried about what her dog was doing then my issues worst experience ever. So rude and Inconsiderate.
  • Alexander
    Added 2013.08.07
    Update: After being asked to email the “care@national....” approximately 2 weeks ago I have received no response. They say they are dedicated to customer service but it doesn’t show even to an Executive Elite member.
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