Bob, Smitty and the gang took great care of us. There was a minor problem shortly after the initial repair that they went beyond the necessary issues to fix and repair in quick fashion. They explained everything and got us back on the road as soon as possible. I'm very grateful for their professionalism and friendly attitude.
Thanks to this business for taking the inside panel off if the hatchback of a Jeep Cherokee so it could be opened so a bulb could be changed. The lock mechanism had malfunctioned. They dropped what they were doing and took care of the problem very quickly. And for no charge! I am a previous customer and you can bet I will be a future customer when the need arises.
0 customer service. After waiting 3 months (where I had already paid half of my estimate) I still had no idea when they were going to be able to fix my car. I called to cancel the repair and get a refund so I could go elsewhere and they all of a sudden had an opening. My car was done in 3 days, however my glove box was rifled through, the books in my door pockets were moved, my bass was turned all the way up and now a speaker is crackling. The repair was good, but I don't appreciate my belongings being gone through and my speakers being blown out. Never again.
First-class body shop! Great staff & fair prices. Will work with insurance companies. Also offer powder-coat painting for metal objects other than cars (got some office cubical trim painted here once).
Got my front bumper and one loose fog light recently fixed at this place. Very polite and professional folks. Work was done in time and with care. Very satisfied.
Bill Mathews Auto Body is a US Car Repair based in Springfield, Illinois. Bill Mathews Auto Body is located at 750 North St, Springfield, IL 62704, USA.
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