8/3/2016 My daughter's car stopped on w. Jefferson the police pull up to assist. I arrived and we still couldn't get it started. I attempted to call my normal tow guy at Diamond Towing with no answer. I called a few more with no answer. So I asked the officer if they knew of any I could call. They had dispatch call and Bypass showed up. I was told it would be $75 because the police assisted with the call instead of the $40. I told the driver to drop it back down, I'll call someone else. He said he would tow it and have the boss call me because there was no paperwork. Needless to say the car ended up at their tow yard. They wanted $75 plus another tow fee to take it where it was suppose to go in the first. I will never ever use them a rip off period.
I have had Bypass fix several of my vehicles! Always 100% happy with their work and customer service!!
Customer service is top notch at By Pass. I've taken my car there for over 5 years and each time have had nothing but quality service at the best price. They make sure the job is done right the first time!
Tried to pick up our car at 445 and they were closed already despite the fact their website says they are open until 5. Update your website! Not professional and poor customer service.
This place doesn't even deserve one star. They are a joke. Their drivers tell you one thing and then when you get there they want money.. The owners talk to you like your dirt. They are very money hungry. They act all nice to u and then when your trying to tell then whats going on nothing is on them. I will never have my car there again. These people are disrespectful and they think they can talk to people any o way they want. They need to be shut down for good. They are lucky to have anyone go there for any kind of business. They need to get their crap together or hire people that knows what their policies are. They didnt even try to fix my issue they just wanted more money.........JOKES that is all these people are.
By Pass Auto Body is a US Car Repair based in Springfield, Illinois. By Pass Auto Body is located at 2300 E Clear Lake Ave, Springfield, IL 62703, USA.
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