great service even after the sell and if something is wrong they will fix and replace it 2 thumbs up
My husband and I were in the market for a new mattress set. When we arrived, we were instantly approached by a young man, "Hey folks! What are you looking for today?" I said, "Nothing, thanks." I really dislike being pounced on. Greet us. Say hello. Don't pounce!? We made our way to the bed display area, and weren't pleased to see that nothing was marked with any sort of pricing. I feel that's pretty shady. What keeps a salesperson from setting any price they choose? This was enough for us. We left, and won't likely be back. It's important to us to feel we're being treated honestly and we didn't feel that at Barney's. Even used car dealerships have some sort of price on their vehicles!
Paid 2k for a couch and loveseat. Both were junk and were falling apart within a year. Called about warranty claim on reclining mechanism and the store refered me to warranty company that told me the furniture was not covered. Paid 200 dollars for warranty that was not worth the paper it was wrote on. Store will not stand behind their product.
This is a great furniture store to go to for whatever you are looking for. They have a sale going on almost every time I go in. The staff is very friendly and will help you find what you are looking for and breaks everything down for you in pricing and financing options.
We went into Barneys and bought a dining room table and 8 chairs plus 2 extra chairs (which we knew had to be ordered). We also bought a bedroom set with dresser, chest , bed and 2 night stands. The sales lady said this was the most popular bedroom outfit and they had it in stock. This was on May 2, 2017 when we went to pick it up the dresser, chest, and 2 night stands where out of stock. It is now May 26, 2017 and it is still not in and Barneys has no idea when they will be in.
Barney S Furniture is a US Furniture Store based in Springfield, Illinois. Barney S Furniture is located at 1987 Wabash Ave, Springfield, IL 62704, USA.
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