Tuffy probably have the 'best mechanics' in town but, they will charge you 4x more than any other shop and still can't figure out what's wrong with the car! They charge me 600$ for working on my car to find out why my lights are on, but they couldn't find the problem and couldn't fix it! But instead they charge me WAY TOO much money for playing with my car! Looks like they just like to robbed people; no offense please! Be aware of this place!
Best mechanic shop experience I have had, nice people who a'rent the type to screw you over. I was in from out of town and showed up to the shop at 4:00 P.M. on a Friday evening thinking I had an alignment issue. They lifted the car and found out i actually had a bad wheel bearing in the front left tire which made sense since I had heard a wobble noise coming from there. Even though they were about to close in 2 hours they took on the job of changing my bearing because they knew I had to hit the road and had no where to stay. They stayed an hour late to get it fixed and even helped a lady whose car broke down at the intersection outside get a tow truck and ride to her house. They also shared some of their deer meat summer sausage with me and I chatted with Richard behind the desk until everything was good to go had a pretty good time actually. Charged me $450 for a bearing replacement which is fair considering the range for that job is between $350 and $600. Would give more stars if I could. Good place to go.
Love these people. Honest and well maintained. Customer loyalty is top notch!
They r very kind people they want to make sure that u get good service.there prices could be lower that would be great.when they itemize ur bill im not getting why u pay different amounts. For there supplies thats one thing i dont like. If u have like rear brakes put on u pay a fee for the tools they use then they work on something else and again u pay a fee for those tools.thats what i want explained to me.i feel like they r over charging for all that.
Outstanding customer service! I was in and out in less than 10 minutes. I was concerned about water leaking underneath my car and it was determined it was just the AC!
Tuffy Tire Auto Service is a US Car Repair based in Springfield, Illinois. Tuffy Tire Auto Service is located at 1764 Wabash Ave, Springfield, IL 62704, USA.
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